Pictured is part of the nursing and therapy staff at Colquitt Regional Home Care Services. From Left, Shana Wertz, assistant vice president of Home Care Services; Breanna Griffin, COTA; Pam Wisham, RN; Jessy Plymel, RN; Nicole Arena, DPT; Whitney Taylor, RN; Jessica Dauphin, RN; Morgan DeLoach, RN; Jennifer Neal, RN; Meghan Strickland, RN; Michelle Pearce, PTA; and Leann Littleton, RN, Clinical Director of Home Health. Colquitt Regional Home Care Services has been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall patient satisfaction score that ranked in the top 20 percent of all eligible SHP clients for the 2018 calendar year.

MOULTRIE, Ga. — Colquitt Regional Home Care Services has been named as a “Superior Performer” by Strategic Healthcare Programs. SHP awards this recognition based on Colquitt Regional achieving an overall patient satisfaction score that ranked them in the top 20 percent of all eligible SHP clients for the 2018 calendar year.

“Colquitt Regional Home Care Services serves an essential role within our organization and community,” said Colquitt Regional President and CEO Jim Matney. “Being recognized as a Superior Performer by the SHP reaffirms our commitment to providing high-quality patient care.”

The annual SHPBest award program was created to acknowledge home health agencies that consistently provide high quality service to their patients, the hospital said in a press release. The 2018 award recipients were determined by reviewing and ranking the overall satisfaction score for more than 2,500 home health providers. With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient satisfaction a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.

“SHP is proud to present the SHPBest awards to our top-performing customers. We commend these organizations for their continuous focus on delivering the highest quality of care to their patients,” said Rob Paulsson, president of SHP.

The Colquitt Regional Home Care Services division worked strategically across four aspects of the care continuum in 2018. These areas include focus in quality of care delivery, communication between patient, family, staff and physicians, access to care, and personal relationships between care delivery staff and patients.

“I continue to be amazed at the outstanding work that Home Care Services carries out on a daily basis,” said Hospital Authority Chairman Maureen A. Yearta, Ed.D. “This award signifies that our program is among the top providers in the industry, an accomplishment that wouldn’t have been possible without our incredible staff.”